Return Policy: Regular priced merchandise in its original, unused condition may be returned for exchange or refunded within 14 days of purchase. Sale merchandise in its original, unused condition may also be returned for refund within seven (7) days, or exchanged within 14 days of purchase. All returns and exchanges must be accompanied by the original receipt.
Hygiene Policy: For reasons of hygiene and the personal safety of our customers, the following items may not be returned: cosmetics, perfume, pierced earrings, hosiery, underwear and swimwear.
Price Adjustment Policy: OGILVY does not give price adjustments on previously purchased merchandise.
Hold Policy: OGILVY will hold regular priced merchandise for 48 hours.
All merchandise returns are subject to the policies and all decisions are subject to the discretion of Store Management.