Regular priced merchandise in its original, undamaged and unused condition, with its original tags and packaging, may be returned for refund within 30 days of the purchase.
Sale merchandise in its original, unused condition may also be returned for refund within or exchanged within 14 days of purchase. All returns and exchanges must be accompanied by the original receipt.
For reasons of hygiene and the personal safety of our customers, the following items may not be returned: cosmetics, perfume, pierced earrings, hosiery, underwear and swimwear.
Price Adjustment Policy
OGILVY does not give price adjustments on previously purchased merchandise.
OGILVY will hold regular priced merchandise for 48 hours.
All merchandise returns are subject to the policies and all decisions are subject to the discretion of Store Management.